SHIPPING POLICY

I advertise locally and in the main sell locally. I do not charge post and packing costs for parcels sent to addresses in the United Kingdom. All parcels I send require a signature upon delivery and are sent via Royal Mail. If you wish to upgrade your parcel to a tracked service, for example, please let me know which Royal Mail Service you require.

 

Your bag or belt will be sent on the day I receive full payment or on the next working day and will be securely packed with plenty of protection to ensure it arrives in the condition I send it.

 

OUTSIDE THE UNITED KINGDOM

I will obtain a shipping cost for you, add it to the quote for the product you are interested in and email it to you for confirmation.

 

Your bag or belt will be sent on the day I receive full payment or on the next working day and will be securely packed with plenty of protection to ensure it arrives in the condition I send it.

Any import duty payable will be the responsibility of the recipient in the destination country.

 

RETURNS POLICY

I want you to enjoy using your bag or belt as much as I enjoyed making it for you. I will not offer for sale a product that I do not consider fit for purpose or would adversely affect my reputation in any way. However, if for any reason, you are dissatisfied with a product I have made, simply return it to me in its original condition within seven days of purchase for a full refund of the cost of the product. However, I will not refund your costs of returning the product.

 

DAMAGED RETURNS

If a returned product has any signs of wear, abuse or damage of any description I will refund the residual value of the product after assessing its depreciation since manufacture.

 

EXCHANGES

I will exchange one product for another within seven days of you receiving it providing the product is returned to me in its original condition. I will adjust the price up or down according to what you paid and the cost of the replacement product. However, I will not refund your costs of returning the product and will charge my post and packaging costs for sending the replacement. 

 

Little London Leather, Shaftesbury, Dorset, SP7 0PZ

To view the range in my home please contact me to arrange a time, thank you. 

T: 01747 855177

M: 07771 832488

E: martin@littlelondonleather.co.uk

MON - SUN:  9am - 8pm

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